Privacy Policy

This Privacy Policy explains how Kairos Coaching & Consulting, LLC (“we,” “us,” or “our”) collects, uses, and protects information about you when you use the kairoscoaching.com website, the Kairos CRM, program pages, contact forms, and enrollment for Bridge Builder Mastermind, EOS Implementation, one-on-one coaching, LQ Blueprint, and Book & Bourbon (collectively, the “Site”).

1. Information We Collect

We collect information you provide directly to us and information that is automatically collected when you use the Site.

2. Information You Provide

You may provide us with information when you:

• Submit a contact form, application, or inquiry.
• Subscribe to our newsletter or other communications.
• Take the LQ Assessment or another diagnostic offered through our sites.
• Enroll in a program (coaching, mastermind, EOS Implementation, LQ Blueprint, Book & Bourbon, or similar).
• Purchase a book or product.
• Contact us by email, phone, or other means.

The information typically includes your name, email address, phone number, company or organization, role, geographic location, and any messages or context you choose to share.

3. Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information, including:

• Log data such as IP address, browser type, operating system, referring URLs, and pages viewed.
• Device information such as device identifiers and mobile network information.
• Usage data such as time spent on pages, clicks, and general navigation patterns.
• Cookies and similar technologies used to remember your preferences and measure Site performance.

4. How We Use Information

We use the information we collect to:

• Respond to your inquiries, applications, and requests.
• Deliver services you have enrolled in or purchased.
• Send newsletters, program updates, and other communications you have opted in to receive.
• Analyze how the Site is used so we can improve it.
• Protect the Site, our users, and our business from fraud, abuse, and security threats.
• Comply with legal obligations.

5. Analytics and Cookies

We use analytics services (such as Google Analytics and Google Tag Manager) to help us understand how visitors use the Site. These services may set cookies or use similar technologies to collect information about your browsing behavior. You can control cookies through your browser settings, and you can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

6. Email Communications

If you subscribe to our newsletter or other email communications, we will send you the content you signed up for. Every marketing email includes an unsubscribe link. Unsubscribing removes you from marketing lists but not from transactional emails related to services you have purchased or enrolled in.

7. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: We share information with vendors who perform services on our behalf (for example, email delivery, payment processing, analytics, hosting, CRM, and customer support). These providers are only permitted to use the information to perform services for us.
• Program delivery: If you enroll in a program, we may share your information with coaches, facilitators, or program partners as needed to deliver the program.
• Legal requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Kairos Coaching & Consulting, LLC, our users, or others.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

8. Data Retention

We retain your information for as long as needed to provide the services you requested, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Data Security

We use commercially reasonable technical, administrative, and physical safeguards to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

You may:

• Unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email we send.
• Request access, correction, or deletion of your personal information by emailing us at the address below.
• Ask us to stop processing your information for marketing purposes.
• Adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Residents of certain jurisdictions (including California and the European Economic Area) may have additional rights under applicable law. Contact us to exercise those rights.

11. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.

12. International Users

The Site is operated in the United States. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States, which may have data protection laws different from those in your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective” date at the top of this page. Material changes will be communicated through the Site or by email where appropriate.

14. Contact

Questions about this Privacy Policy or your information should be sent to:

Kairos Coaching & Consulting, LLC
2797 Lalor Rd, Oregon, WI 53575
info@joshkosnick.com